Our Services

For most organisations it’s impossible to know exactly where potential problems lie and how to fix them. The foodservices truly are a mystery box. But it’s exactly where we can help you. We diagnose the root‐cause of your catering service issues and use our findings to devise future strategies and plans.

We talk to the right people – and ask the right questions

• How can Information and communications technology help your food business?
• How do you find meaningful key performance measurements in the kitchen environment?
• How do you get a better deal when you outsource your catering?
• How do you make incremental steps to a sustainable business?
• Why is your labour cost through the roof?
• Why is the food cost high as well, where does all go?

We can prepare a program that targets in‐depth research of your catering function.

Depending on your specific performance goals, we will review and analyse the business‐critical components of your catering function, including:

• Menu and products
• Service concepts
• Operational control systems
• Specifications and procedures
• Equipment and infrastructure

How a third party perspective can really help.

• Objectivity: It’s easy to get too close to your own environment. In such a situation, how can you expect to make objective observations and decisions?
• Politically neutral: When conducting your internal review, we are not invested in your work culture and power structures. That said, we are always discrete and respectful of individual personalities and dynamics.
• Full cooperation: With our methodology, we know how to get your people involved and enthusiastic about helping. Knowing their input will form part of a better solution is a great motivator for them to contribute.

We help you plan for revenue growth and profitability.

• We will devise strategic plans that will help you identify and address:
• Key drivers of cost and waste.
• Key customer service and product issues.
• Unnecessary equipment infrastructure and labour costs.

Contact us to start realising the true potential of your food and catering service.